Clever chameleons who “knock down, but kiss up, ” toxic people belittle, shame, manipulate, and humiliate. Fire them? Not so easy! What if they are your top performers? Based on Dr. Kusy’s just-released book, Why I Don’t Work Here Anymore, Mitch presents startling research that impact HR practice. An alarming 64% currently work with a toxic person. On a “pain scale”, 92% of their victims said the toxicity ranged from 7 to 10 on a 10-point scale; 51% of these victims reported they are likely to quit and 12% do! Top HR actions are identified to prevent Dr. Jekylls and Mr. Hydes from ever entering your organization and what to do once they are there—including calculating their actual financial cost to your organization!
At the end of this seminar, HR professionals will be able to:
- Use the Toxic Cost Worksheet to demonstrate to key leaders how toxic people cost your organization 3 - 4% of total compensation cost;
- Within 5 minutes, apply a 70% task - 30% values split formula that identifies what toxic people violate most - organizational values;
- Apply the Recruiting Cue Sheet to find the missing loophole allowing toxic candidates to disguise their true selves in the interviewing process;
- Provide the most effective feedback to three employee groups using the Direct Report Strategy, Peer Strategy, and Boss Strategy;
- Rework your exit interviews to better detect how toxic people contribute to good people quitting;
- Address the #1 question Mitch gets asked: How do I handle a toxic boss?
- Engage others in how to integrate real, workable behaviors into norms of everyday civility.
Member - Early Registration Price* $550.00 / Regular $650.00
Non-Member - Early Registration Price* $650.00 / Regular $750.00
Early Registration* - Register and pay by January 15, 2018
10% discount for groups of 3 or more that register together from the same company
To register, contact Sandra at email@example.com
About the presenter:
A 2005 Fulbright Scholar in Organization Development, Dr. Kusy is a professor in the Graduate School of Leadership & Change at Antioch University. Mitch has consulted and been a keynote speaker with hundreds of organizations nationally and internationally—helping create work cultures of respectful engagement impacting individual, team, and bottom-line performance. He previously headed leadership and organization development at American Express Financial Advisors and HealthPartners. Previous to Why I Don’t Work Here Anymore, Mitch co-authored five business books. In 1998, he received the Minnesota Organization Development Practitioner of the Year Award.