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hr connection Best Practice Exchange

Building Global Competencies:  Its Impact on your Success!

Location:  Calhoun Beach Club - 2925 Dean Parkway, Minneapolis - 2nd Floor Solarium       

In a survey of the world's 1500 largest companies, CEOs were asked what one key skill they felt leaders needed to be successful in the global economy.  More than 70% of those surveyed agreed that the ability to work effectively across cultures was the single most important attribute leaders need in today's global marketplace.  Indeed, contrary to conventional wisdom, this study made quite clear that in a borderless economy, culture matters more not less. (Digh, P. and Rosen, R., Global Literacies: Lessons on Business Leadership and National Cultures, Simon & Schuster, 2000) 

Global leaders and their teams must be able to bridge language and cultural differences to increase sales and customer satisfaction, compete against fast-growing international competitors and maximize return on global investment.

In this lively, interactive presentation, you will learn:

  • the basics to building a profitable, long-term relationship with customers and co-workers regardless of cultural or language background
  • how to better communicate and resolve conflicts across cultures and languages
  • how you, in HR, can influence a decision-making culture where you can get work done faster and smarter

As a result, your business will be more likely to achieve its objectives and enhance its reputation as a leader in the global marketplace, and improve employee engagement and satisfaction.

Presented by:

Amy S. Tolbert, Ph.D., CSP develops multicultural organizations and individuals by bringing you cutting-edge topics, such as multicultural and diversity initiatives, leadership competency development, managing to style, and creating breakthrough teams.   She is principal of Effecting Creative Change in Organizations (ECCO International), which specializes in increasing individuals' productivity and organizations' profitability through e-learning, technology and facilitated learning.

Dr. Peter Stark, Chaos Navigation, is recognized internationally as a passionate and engaging educator as well as a culturally sensitive, insightful and accomplished strategist/"change Master" with specific expertise in cross-cultural leadership. Honored as "Professor of the Year" in 2007 at the University of Minnesota, he currently teaches strategy and global business in Augsburg College's MBA program as well as in the areas of cross-cultural leadership and change in Visiting Professorships at both the Helsinki School of Economics and the Berlin Institute of Management.

Kristy Beckman has 20-years of experience in new product development across multiple industries. Kristy is currently serving H.B. Fuller as Global Product Director for Hygiene. Prior to joining H.B. Fuller, she played an integral role in implementing the stage gate process, portfolio management, project management, and best practices for gathering technical voice of customer for other large specialty materials companies.

To Register:  Contact Sandra Howard at  Best Practice Exchanges are free to hr connection members and their guests.  There is a $49 fee for non-members/non-guests.  Registration Deadline:  April 24th.             




Earlier Event: January 29
hr connection Best Practice Exchange
Later Event: September 29
hr connection's 8th Annual HR Symposium